Google NewsAmazon axes more than 100 customer service managers  FortuneAmazon layoffs hit customer service representatives  QuartzAmazon Layoffs 2024: What to Know About the Latest Customer Service Job Cuts  MSNAmazon Layoffs 2024: What to Know About the Latest Customer Service Job Cuts  InvestorPlaceWhen the customer is not always right  Financial TimesVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo FinanceNow There Is No Excuse For Not Closing The Loop On Customer Feedback  ForbesNTTA customer service, Tarrant County district clerk spar over mistaken charge  The Dallas Morning NewsJapan's SoftBank will use AI to soften angry customers' voices  Fast Company


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